ROWPRO graphics problem

wibo45 · Post by **wibo45** » January 30th, 2010, 9:29 am

Hi, i have a problem with the RowProw graphics, it won't work in 3 D, only in 2D, is there anybody who knowes this problem and know what to do?? Thanks!

Wibo from the Netherlands

Citroen · Post by **Citroen** » January 30th, 2010, 10:13 am

Try removing DirectX10 and replacing it with DirectX9.

wibo45 · Post by **wibo45** » January 30th, 2010, 10:21 am

Hi Dougi, how do i'll do that? What's a direct x 10??

Citroen · Post by **Citroen** » January 30th, 2010, 10:52 am

wibo45 wrote:Hi Dougi, how do i'll do that? What's a direct x 10??

DirectX is the Microsoft Windows component to do pretty graphics.
http://www.microsoft.com/games/en-US/ab ... rectx.aspx

You need to fall back to version 9 which you can download from.

http://www.microsoft.com/downloads/deta ... laylang=en

wibo45 · Post by **wibo45** » January 30th, 2010, 11:44 am

Thanks for the advise but i have still the problem that either rowpro don't start at all or i can't chance the display into "All scenery, Live water" wich functioned yesterday. I have the 20 days for free to try rowpro!!??

Well i guess i have to live with it!

Wibo

Citroen · Post by **Citroen** » January 30th, 2010, 12:48 pm

wibo45 wrote:Thanks for the advise but i have still the problem that either rowpro don't start at all or i can't chance the display into "All scenery, Live water" wich functioned yesterday. I have the 20 days for free to try rowpro!!??

Well i guess i have to live with it!

Wibo

In that case visit http://digitalrowing.com and send an email to the developers for support.

michaelb · Post by **michaelb** » January 30th, 2010, 2:37 pm

Pete at digital rowing will hopefully help. But, do you know what kind of graphics card you have? Look that up, then search for the drivers for that, and update to the latest version. Many brand new computers come with out of date drivers. As Citroen says, you need to install Direct X 9. I don't think it hurts to have 10 on the computer, but RP uses version 9.

Carl Watts · Post by **Carl Watts** » February 1st, 2010, 2:44 am

You need a reasonable graphics card and I have stayed with 3.012 as my graphics don't work with the latest version V3.016 for some reason even though I have the latest video card driver and version of Direct X

wibo45 · Post by **wibo45** » February 1st, 2010, 11:08 am

Hi, first i did download Direct X 9 version, my graphicscard is ok said the guy from the shop where i bought my Laptop ( ACER 7540G).
Situation now is that i can row in 3D but only in "static water" and not in "living water"wich i think its ok. If i try the "living water" the water turns into white, perhaps its milk??

Perhaps when i buy a permanent licence from rowpro the problem is solved.

Thanks for your sugestions, and see ya on rowpro, but not to fast please!!!

Wibo

michaelb · Post by **michaelb** » February 1st, 2010, 11:51 am

If you have the dedicated graphics card Radeon HD 4570 (which at a glance was listed in the specs for that Acer), you should certainly be good to go with full graphics and moving water.

If you haven't updated the graphics card driver, you really should do that, since that is most likely the solution. I don't know anything about this site, and you should make sure you actually have this card, but here is an example of a place to download drivers for that card:

http://www.pcpitstop.com/drivers/downlo ... ~4570.html

I usually would download drivers from the manufactor, but couldn't find that, but only spent 3 min looking. But you should look around some more.

Carl Watts · Post by **Carl Watts** » February 1st, 2010, 4:06 pm

The rowing on milk, or as I prefer to call it rowing on ice can be solved in the graphics advanced settings in RowPro. It's either turn on or turn off the "Use Minimal" setting I cannot remember which.

wibo45 · Post by **wibo45** » February 2nd, 2010, 11:28 am

Slowly...very slowly i come to the point were i want to be!!
Thanks Carl , it were the advanced settings wich helped me!!
So, the graphics are ok, i am very happy with that, the only thing that happened for the second time was the 938 error code on my PM 3 monitor after 10 min during a rowpro session, anybody familliar with this problem??

Thanks a lot

Wibo

Citroen · Post by **Citroen** » February 2nd, 2010, 12:00 pm

wibo45 wrote:... the only thing that happened for the second time was the 938 error code on my PM 3 monitor after 10 min during a rowpro session, anybody familliar with this problem??

What version firmware does your PM3 have?

Main menu --> More Options --> Utilities --> Product ID

If it's an old version then download http://software.concept2.com/logcard/Co ... tup630.exe and run that. It will get the latest firmware from Concept2.com and install it on your PM3.

wibo45 · Post by **wibo45** » February 2nd, 2010, 1:39 pm

Hi, firmware 105, hardware version 201.
Wibo

Citroen · Post by **Citroen** » February 2nd, 2010, 2:46 pm

wibo45 wrote:Hi, firmware 105, hardware version 201.
Wibo

OK. You're right up to date with that.

Send an email to Digitial Rowing, they should be able to explain that error code.

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