ErgData no longer records workouts in the Fitness app on iOS

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gcanyon
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ErgData no longer records workouts in the Fitness app on iOS

Post by gcanyon » February 22nd, 2024, 8:25 am

I was super-excited when I noticed ErgData on iOS was able to record workouts by itself and I no longer had to start a rowing workout on my Apple Watch myself whenever I row and then have two workouts recorded in Fitness.

It appears that last worked on February 12. Since then I do the same thing as before: open ErgData, choose a workout, note that my AppleWatch is displaying my heart rate, do the workout, and... no workout recorded in Fitness.

JaapvanE
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Re: ErgData no longer records workouts in the Fitness app on iOS

Post by JaapvanE » February 22nd, 2024, 10:11 am

Perhaps escalate to info@concept2.com

The developers aren't on this board, but they respond well to e-mail.

lauryfriese
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Re: ErgData no longer records workouts in the Fitness app on iOS

Post by lauryfriese » February 28th, 2024, 6:18 am

Try restarting your iPhone or iPad. This can help refresh the system and clear any temporary issues that may be affecting the integration between ErgData and the Fitness app.

MPx
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Re: ErgData no longer records workouts in the Fitness app on iOS

Post by MPx » February 28th, 2024, 11:00 am

May not be relevant but I also lost the automated link between Ergdata and the Fitness app on my iPhone on 17 Feb. I think this followed an Ergdata update, but could have been IOS. When I investigated properly on the 20th I found that the link to Apple Health had been switched off. Turning it back on reinstated the auto link to the Fitness app. I couldn't find any way to get the missed three days to backload. I hadn't changed anything manually on the 17th so the settings change happened as part of an automated update of something.
Mike - 67 HWT 183

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gcanyon
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Re: ErgData no longer records workouts in the Fitness app on iOS

Post by gcanyon » March 3rd, 2024, 11:45 pm

MPx, yours was the correct answer. I got an email reply as well with the same advice.

Oldcastle
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Re: ErgData no longer records workouts in the Fitness app on iOS

Post by Oldcastle » August 9th, 2024, 5:24 pm

MPx, yours was the correct answer. I got an email reply as well with the same advice.
gcanyon, this seems to have happened to me sometime after 3 July. Did you ever find a way--short of manually adding the data--to sync missed workouts from ErgData to the Fitness app?

If this is gonna be a regular thing Concept2 should provide a way to force sync the data.

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