Ergdata fails to save workout

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dave2013
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Ergdata fails to save workout

Post by dave2013 » January 18th, 2023, 10:36 pm

I am using the App Version 2.0.28(2) of ErgData with PM5.

I am frequently unable to save a workout. The workout saves to the PM5 but I get a message that it failed to save to ErgData.

Typically, I can hit "Retry" a couple of times and it will save. But today no matter how many times I pressed "Retry" it would not save.

Apparently, others are experiencing similar problems. A post on this Forum from September states that an upgraded version of ErgData was in the works.

Can anyone tell me where we stand on this issue?

Thanks
Dave

JOHN.O
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Re: Ergdata fails to save workout

Post by JOHN.O » January 22nd, 2023, 9:04 pm

Any resolution to this? I just started having this issue a few days ago too.

trm
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Re: Ergdata fails to save workout

Post by trm » January 23rd, 2023, 6:43 pm

This is also happening to me on both bikeerg and rowerg. When I do several sets, it saves the first and sometimes the second, but never the thrid.

mattyshum
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Re: Ergdata fails to save workout

Post by mattyshum » January 24th, 2023, 12:00 am

Been having the same problem. I select save and go to logbook, it says it saves, and it syncs with the monitor and saves it there, but then its not in my logbook.

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dave2013
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Re: Ergdata fails to save workout

Post by dave2013 » February 1st, 2023, 1:02 am

Well it appears that I am not alone with this problem. I will try to contact Concept2 directly and see what they say. I will post updates here.

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