Unable to use iPad for erg dataapplicatiom

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ggumpshots
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Posts: 9
Joined: April 28th, 2017, 10:40 pm

Unable to use iPad for erg dataapplicatiom

Post by ggumpshots » December 12th, 2020, 4:36 am

I can upload my rowing records on the erg app but my logbook only shows on
the iPad screen for about 0.7 seconds.

Then the words holiday challenge and latest workout appear in top right of iPad screen,
the remaining screen is white. I can scroll down slightly but still the screen is white.

This seem to happen everytime there is a charity challenge.
When then charity challenge period finishes , things return to normal and I can edit ergdata logbook From the iPad.

The same thing happens in OSX Mac but if I hit telescope key everything return to normal.

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Citroen
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Joined: March 16th, 2006, 3:28 pm
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Re: Unable to use iPad for erg dataapplicatiom

Post by Citroen » December 12th, 2020, 6:43 pm

Send an email to info@concept2.com with the following details
1. OSX version
2. PM5 firmware version
3. Ergdata version
4. A simple method to recreate the failure (if you can get that)

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