I have tried many times but since the firware update I am not able to connect my phone to the PM5. I don't see an error, rather the app on the phone says its "connecting"
then "detected 1 wireless PM" for a while then it flips back to "please connect PM".
i ave tried many times over several days. restarted my phone many times.
I had no issues updating the firmware, and I verified in "product ID" it notes firmware 169 for product id 633.
suggestions?
Cannot connect to phone after 169 firmware update
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castlewalls
- Paddler
- Posts: 4
- Joined: October 8th, 2020, 7:10 pm
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castlewalls
- Paddler
- Posts: 4
- Joined: October 8th, 2020, 7:10 pm
Re: Cannot connect to phone after 169 firmware update
Thank you, with the help from that thread I got it working.
I had the same problem with my Galaxy S8.
problem is now solved.
My sequence.
==================
deleted the Bluetooth data per the noted work around. no phone reboot.
same problem.
rebooted the phone.
same problem.
unpaired the PM5. no phone reboot.
problem solved.
i was surprised I was still paired after I did the Bluetooth data purge, but i was just assuming the pair data was part of what would get purged.
I had the same problem with my Galaxy S8.
problem is now solved.
My sequence.
==================
deleted the Bluetooth data per the noted work around. no phone reboot.
same problem.
rebooted the phone.
same problem.
unpaired the PM5. no phone reboot.
problem solved.
i was surprised I was still paired after I did the Bluetooth data purge, but i was just assuming the pair data was part of what would get purged.