PM4 won't turn on after battery change?? Help!

[philc7106]

Hi,

My PM4 said batteries required changing as down to 2%, put new Duracells in and now it is totally unresponsive. Have tried plugging in with USB to the Concept 2 Utility App but it isn't recognising the device is connected? Can anyone help at all??

Many thanks for reading,
Cheers,
Phil

[Carl Watts]

Whats the serial number on the back ?

Does it have a reset button on the rear ? try pressing this with a straightened paper clip

Take the batteries out and leave it for 1 hour and refit them, I would also try a second set of batteries in case of the rare chance that one of the cells is faulty.

[philc7106]

Thank you for your reply. The serial number is 320011242. Have tried the reset button but no joy.
Many thanks for your help

[Citroen]

Take the batteries out for 24 hours.
If it still won't work call Concept2 UK on 0115 934 0140

[Carl Watts]

Its one of the older PM4's that are pre mid 2008 going by the serial number.

The newer version PM4's were a much better and more reliable version.

If it doesn't come back with a new set of batteries, then something's died in it, just found the problem that causes the "no battery present" in the PM3's today when I repaired it, so still learning more about these every day.

The new version PM4 is a really nice monitor, I use one almost every day.