Issue Syncing Multiple Workouts to Garmin Connect

[francesco.battaglia]

I am experiencing an issue with workout synchronization between the Concept2 logbook and Garmin Connect. When I complete multiple workouts in a single day, only the first one gets synced to Garmin Connect, while all of them appear correctly in the Concept2 logbook.

I have already tried disconnecting and reconnecting my account, but the problem persists.

Could you please help me understand why this is happening and how I can ensure all my workouts sync properly?

[Tsnor]

I am experiencing an issue with workout synchronization between the Concept2 logbook and Garmin Connect. When I complete multiple workouts in a single day, only the first one gets synced to Garmin Connect, while all of them appear correctly in the Concept2 logbook.

I have already tried disconnecting and reconnecting my account, but the problem persists.

Could you please help me understand why this is happening and how I can ensure all my workouts sync properly?

Concept2 actually forwards emails to their tech team, unlike every other company in the world. It's great. But they don't watch this forum.

Send an email to info@concept2.com

Include your Logbook ID: 7 digit number from your log profile so they can find you and anything you can think of that will help them debug (e.g. ergdata version, problem description, dates where you saw the problem, try to recreate and if it recreates tell them the specific steps you used (was it "just row" or intervals, etc.)

please post when resolved.

[gvcormac]

I'm not sure of all the steps in what you're doing. Here's what I do and it has worked evert time, except one day when the Garmin Connect site was down. I guess if log.concept2.com fails to forward the data, it just gives up.

My setup: For PM5 RowERG, SkiErg, and BikeErg: Ergdata -> log.concept2.com -> Garmin Connect
For PM3 with RowERG: Ergdata (wired OG) -> log.concept2.com -> Garmin Connect
For anything else: Forerunner 45 -> Garmin Connect

I have mix-and-matched many of these (with repeats) on the same day.

If you're using the same data path, there's a bug somewhere.