PM5 disconnects when sending a workout from ErgData app

Topics relating to online racing and training with 3rd party software.
Sakly
Half Marathon Poster
Posts: 3790
Joined: January 13th, 2022, 10:49 am

Re: PM5 disconnects when sending a workout from ErgData app

Post by Sakly » April 10th, 2025, 12:06 pm

Tsnor wrote:
April 10th, 2025, 11:45 am
deleted, dup of JaapvanE's post.
Anyway, always like to learn something more, so thanks to you as well (could read it before deletion) :)
Male - '80 - 82kg - 177cm - Start rowErg Jan 2022
1': 358m
4': 1217m
30'r20: 8068m
30': 8,283m
60': 16,222m
100m: 0:15.9
500m: 1:26.0
1k: 3:07.8
2k: 6:37.1
5k: 17:26.2
6k: 21:03.5
10k: 36:01.5
HM: 1:18:40.1
FM: 2:52:32.6
My log

colintd
Paddler
Posts: 2
Joined: April 12th, 2025, 1:12 pm

Re: PM5 disconnects when sending a workout from ErgData app

Post by colintd » April 19th, 2025, 5:16 am

On the latest firmware I've been seeing a similar issue when using a Samsung tablet.

Ergdata on the tablet works nicely with a workout set directly in the PM5, including with the PM5 connected over BT to a Garmin HRM. All the data stays in sync, and gets uploaded from ErgData to my logbook at the end of the workout.

However, if I try to upload a custom workout from the ErgData app, the connection is dropped about 5s after the start of the upload, then automatically re-establishes. Resetting the PM5 seems to make no difference.

colintd
Paddler
Posts: 2
Joined: April 12th, 2025, 1:12 pm

Re: PM5 disconnects when sending a workout from ErgData app

Post by colintd » April 21st, 2025, 5:52 am

The failure to upload workouts was with my Samsung A8 tablet. Just tried with a newer A9+ tablet, and it works fine. Also works with my Samsung S23+.

I wonder whether it might be related to a Bluetooth version issue, as the A8 supports v4.2, whilst the newer A9+ supports v5.1 and the S23+ v5.3.

JaapvanE
10k Poster
Posts: 1415
Joined: January 4th, 2022, 2:49 am

Re: PM5 disconnects when sending a workout from ErgData app

Post by JaapvanE » April 22nd, 2025, 4:17 pm

On my OnePlus 13 (brandnew) I get constant drops in connection as well. On the EXR discord server Insee complaints about disconnections as well. Is the PM5 having issues?

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