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Concept Model D - PM5 - Bluetooth syncing problem

Posted: January 30th, 2020, 2:26 am
by SpeCTRuM2
Hello,

I am new with concept Model D, it is around 15 days. I have just registered the forum.

I have small problem. When i forget to connect my device via Bluetooth, after finishing the training, i do not see my workout. Even i connect to Bluetooth, there is no way to send that unlinked workout to my application. I use iPhone, ErgData for connecting my phone to Concept2.

I will be glad if you can inform if there is a way to take the data that was untaken. May be it is not important, but it helps me to be motivated when I see that i have everyday trainings :)

Thanks...

Re: Concept Model D - PM5 - Bluetooth syncing problem

Posted: January 30th, 2020, 11:15 am
by canglem
You can still pull the workout and upload it to your logbook manually using a USB flash drive in the USB port on the back of the PM5.

Here's some step-by-step instructions: https://www.concept2.com/service/monito ... e-overview

Re: Concept Model D - PM5 - Bluetooth syncing problem

Posted: February 15th, 2020, 6:20 am
by LillyK
Thank you - I might revert to that - if I can find a flash drive - just dont use them anymore! I contacted Concept 2 UK and spoke to a very nice man who said he would sort as said I seemed to have done all things right. I will give them a couple of days and then contact in the meantime this might be easier

Re: Concept Model D - PM5 - Bluetooth syncing problem

Posted: February 15th, 2020, 3:35 pm
by Citroen
Update the firmware to the very latest version.
https://www.concept2.com/service/monitors/pm5/firmware