Problems with logcard utility

davef · Post by **davef** » April 21st, 2008, 9:39 pm

Hi all,

I'm connecting my pm3 to my windows xp computer and running the latest version of the logcard utility.

For some reason it is unable to read my card. I am getting the below message:

The log card is working fine in the rower, I'm recording my workouts to it and can display them properly.

I must have screwed something in windows up when I tried to install the card reader from this thread:

http://www.c2forum.com/viewtopic.php?t=7589

Any suggestions on how to get things going again with just the pm3 -> computer -> logcard util setup?

Thanks!

Dave

Citroen · Post by **Citroen** » April 22nd, 2008, 3:50 am

Pull the card out.
Connect the PM3 to the computer.
Re-insert the card.

Check for any error messages on the PM3 screen.

If all else fails you may need to reformat the card, by deleting all the users.

c2scott · Post by **c2scott** » April 22nd, 2008, 8:46 am

Folks, please don't delete all the users or reformat the card just yet... We just discovered that the LCU ver 6.10 has an incompatibility with certain older firmware versions. I suggest updating the firmware in the PM3 to ver 101 and see if that solves the problem -- I think it will. The next version of the LogCard Utility should fix this issue.

davef · Post by **davef** » April 22nd, 2008, 8:55 am

Updating the firmware fixed the problem.

Thanks!