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Firmware Update Problem

Posted: September 15th, 2017, 4:08 pm
by jhbrennan
Using USB drive to attempt update Bikerg firmware from v310 to v313, When I use the Concept2 utility my only choice for firmware update is Skierg v722. Help.

Re: Firmware Update Problem

Posted: September 15th, 2017, 7:58 pm
by Citroen
Have you got V7.08.01 installed?

If not, try that.
If you have get in touch with Concept2 for hardware support.
http://www.concept2.com/service/softwar ... t2-utility

Re: Firmware Update Problem

Posted: September 17th, 2017, 9:43 am
by jhbrennan
Citroen wrote:Have you got V7.08.01 installed?

If not, try that.
If you have get in touch with Concept2 for hardware support.
http://www.concept2.com/service/softwar ... t2-utility
Actually the latest I have is v7.08.02 and the only firmware update on that release are rower 24 and skierg 7.24 - nothing for the bikeerg

Re: Firmware Update Problem

Posted: September 17th, 2017, 10:00 am
by Citroen
Then you'll need to call Concept2.

Re: Firmware Update Problem

Posted: September 18th, 2017, 10:10 pm
by jhbrennan
Started the update process from scratch and the second time it worked just fine. BikeErg firmware now at v313.