Page 1 of 1
e-row
Posted: August 27th, 2004, 6:34 pm
by [old] Al Cook
After downloading RowPro v1.6 and the v067 firmware 'downgrade' to make the PM3 compatible I connected the USB cable. <br><br>The PM3 then 'switched off'. Nothing on the screen, no control at all. It took a battery pull and hard reset to bring it back. <br><br>Have I missed something? The USB connection works fine with other devices and the Laptop doesn't even detect the PM3 at all (obviously powered down on the cable connection). <br><br>Another UK user had a similar problem and C2 replaced the unit. Not sure what the fault was or if this cured it...<br><br>Any help gratefully received before I call C2.
e-row
Posted: August 27th, 2004, 9:12 pm
by [old] brianric
<!--QuoteBegin-Al Cook+Aug 27 2004, 05:34 PM--></div><table border='0' align='center' width='95%' cellpadding='3' cellspacing='1'><tr><td class='genmed'><span class='genmed'><b>QUOTE</b></span> (Al Cook @ Aug 27 2004, 05:34 PM)</td></tr><tr><td class='quote'><!--QuoteEBegin--> After downloading RowPro v1.6 and the v067 firmware 'downgrade' to make the PM3 compatible I connected the USB cable. <br><br>The PM3 then 'switched off'. Nothing on the screen, no control at all. It took a battery pull and hard reset to bring it back. <br><br>Have I missed something? The USB connection works fine with other devices and the Laptop doesn't even detect the PM3 at all (obviously powered down on the cable connection). <br><br>Another UK user had a similar problem and C2 replaced the unit. Not sure what the fault was or if this cured it...<br><br>Any help gratefully received before I call C2. <!--QuoteEnd--> </td></tr></table><br> The USB cable can be put in upside down, locking up the PM3. Make sure the USB symbol is "facing down" towards the floor when insering the cable.
e-row
Posted: August 28th, 2004, 4:28 am
by [old] Al Cook
Brian. I take my hat off to you Sir.<br><br>I've only been in IT for 24 years and plugged in more USB cables than I care to think and I'm convinced I tried it all ways becuase I am aware of the 'not too perfect' keyway of the USB plug. <br><br>Carefully facing the USB sign towards the floor as suggested and Bingo... <br><br>Thanks for your time on this.. Only thing to sort now is XP crashing on Rowpro shutdown...<br><br>Al.
e-row
Posted: August 28th, 2004, 9:48 pm
by [old] brianric
<!--QuoteBegin-Al Cook+Aug 28 2004, 03:28 AM--></div><table border='0' align='center' width='95%' cellpadding='3' cellspacing='1'><tr><td class='genmed'><span class='genmed'><b>QUOTE</b></span> (Al Cook @ Aug 28 2004, 03:28 AM)</td></tr><tr><td class='quote'><!--QuoteEBegin--> Thanks for your time on this.. Only thing to sort now is XP crashing on Rowpro shutdown...<br><br>Al. <!--QuoteEnd--> </td></tr></table><br> I’m an ex Navy nuke. The PM3 isn’t sailor proof.