Accidentally deleted an ergathlon piece, does not upload again in the logbook

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Misterhelmet
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Posts: 9
Joined: November 21st, 2016, 6:16 pm

Accidentally deleted an ergathlon piece, does not upload again in the logbook

Post by Misterhelmet » August 5th, 2022, 9:27 am

Hi,
I've recently uploaded an ergathlon SS piece on my logbook.
Then I've accidentally deleted it and now I am not able to upload it anymore even with C2 Utility.. Utility sees the piece as already in and does not allow me to upload it again.
I have the code, I have the piece in the PM5, but utility does not see it as uploadable and I cannot upload an ergathlon piece manually in the logbook.

Any support?

Best.

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c2scott
2k Poster
Posts: 218
Joined: March 19th, 2006, 6:31 pm

Re: Accidentally deleted an ergathlon piece, does not upload again in the logbook

Post by c2scott » August 18th, 2022, 9:10 am

Hi,

This forum was intended for self-support of those developing software for the PM3/4/5 and reporting bugs in the API's, documentation etc.

I will submit this issue for review, however it would be best to ensure you have the latest firmware for your PM5 and to submit this issue to info@concept2.com

- Scott

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