Issues with Model C with PM5 getting sporadic data
Posted: February 2nd, 2025, 7:08 pm
Hello,
I recently got a PM5 retrofit kit for my Model C. This included the drive chain assembly + a new PM5.
I will be honest I am a bit sloppy with working with my hands, but after struggling through with it for 4-5 hours I did get the drive chain assembly installed and it has been great. Unfortunately as much as I like the new PM5 I have been having a lot of issues with it.
The PM5 is very erratic about the metrics it displays. When I do a "Just Row" or a timed row and I start rowing the unit displays metrics and then it suddenly just freezes up. The backlight shuts off and the time is frozen even when I am rowing. The strokes per minute is frozen and when it does work it just throws random numbers at me, anywhere from 2 to 102 strokes per minute(as seen by the ergdata app on my phone, the PM5 unit just shows 02 for spm when I am at 102).
I have been talking to support who have been very helpful and sent me a new PM5 unit under warranty replacement. It seemed initially promising but then reverted back to the behavior I mentioned earlier.
I suspect it has something to do with the following part being broken/disconnected. I do see people talking about using a multimeter to measure the resistance.
https://www.concept2.com/product/121
I have 2 questions.
1. How does the PM5 techncially get the metrics from my model C?
2. I have seen some other users comment about using a multimeter to measure the output to make sure things are working, can somebody point me to exactly how I can do this to debug this problem and hopefully fix this problem one of these days.
Thank you!
IPA
I recently got a PM5 retrofit kit for my Model C. This included the drive chain assembly + a new PM5.
I will be honest I am a bit sloppy with working with my hands, but after struggling through with it for 4-5 hours I did get the drive chain assembly installed and it has been great. Unfortunately as much as I like the new PM5 I have been having a lot of issues with it.
The PM5 is very erratic about the metrics it displays. When I do a "Just Row" or a timed row and I start rowing the unit displays metrics and then it suddenly just freezes up. The backlight shuts off and the time is frozen even when I am rowing. The strokes per minute is frozen and when it does work it just throws random numbers at me, anywhere from 2 to 102 strokes per minute(as seen by the ergdata app on my phone, the PM5 unit just shows 02 for spm when I am at 102).
I have been talking to support who have been very helpful and sent me a new PM5 unit under warranty replacement. It seemed initially promising but then reverted back to the behavior I mentioned earlier.
I suspect it has something to do with the following part being broken/disconnected. I do see people talking about using a multimeter to measure the resistance.
https://www.concept2.com/product/121
I have 2 questions.
1. How does the PM5 techncially get the metrics from my model C?
2. I have seen some other users comment about using a multimeter to measure the output to make sure things are working, can somebody point me to exactly how I can do this to debug this problem and hopefully fix this problem one of these days.
Thank you!
IPA