
I have bought a brand new model D PM5 last week and since yesterday I started to ear a noise every time I swing, at each beginning of the pulling movement. I quickly released it was the white plastic that was vibrating, so something was touching it. It wasn't doing it the first days but now it is there and won't leave.
Of course when the plastic is removed the problem is solved, but I tried to set the plastic in every possible way, nothing works fine.
When watching the chain inside, I see that it vibrates a lot at each start of a pull. I think this is where the problem comes from.
Is there a way to tighten the chain a little bit? Have some of you met this problem before?
Cheers