PM5 and ErgData Losing Connection
Posted: March 19th, 2023, 5:16 pm
The first few times I used ErgData it worked great. However, the last several times I've tried to use it, I am able to connect PM5 and ErgData. Shortly after starting my workout, ErgData app stops displaying updated data on the screen. The clock, distance and all other data just stop updating on ErgData, while the PM5 continues tracking my workout. It appears like the devices are still connected, but the connection is not working.
After this occurs, the PM5 is in a weird state. When I tell the PM5 to Disconnect App, it appears to disconnect. But, when I select Enable App Connection, the PM5 appears to "Connect" to an App, even when I don't have one running. This happens even when my phone is turned off. I have to pull batteries from PM5 to reset it to get it to return to normal operations. Here is a video that shows the PM5 in this state:
https://youtube.com/shorts/7_bW61DD11U
I have a PM5 on FW 256, HW version 300 that I have owned for about a month.
I am using ErgData App v2.1.0 on an Android Samsung Galaxy S21 SM-G991U with Android 13.
I have tried eliminating all other potential BT, BLE and ANT+ devices from my surroundings. I have ensured that ErgData is not being optimized by Android (not sleeping) ... and it is already in the foreground when it stops updating data.
Any ideas what is causing ErgData to stop communicating with the PM5? Even though this looks like an ErgData issue, the weird state that the PM5 enters is making me wonder if I have a defective PM5.
Thanks everyone!
After this occurs, the PM5 is in a weird state. When I tell the PM5 to Disconnect App, it appears to disconnect. But, when I select Enable App Connection, the PM5 appears to "Connect" to an App, even when I don't have one running. This happens even when my phone is turned off. I have to pull batteries from PM5 to reset it to get it to return to normal operations. Here is a video that shows the PM5 in this state:
https://youtube.com/shorts/7_bW61DD11U
I have a PM5 on FW 256, HW version 300 that I have owned for about a month.
I am using ErgData App v2.1.0 on an Android Samsung Galaxy S21 SM-G991U with Android 13.
I have tried eliminating all other potential BT, BLE and ANT+ devices from my surroundings. I have ensured that ErgData is not being optimized by Android (not sleeping) ... and it is already in the foreground when it stops updating data.
Any ideas what is causing ErgData to stop communicating with the PM5? Even though this looks like an ErgData issue, the weird state that the PM5 enters is making me wonder if I have a defective PM5.
Thanks everyone!