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Drag factor missing in logbook
Posted: March 13th, 2023, 9:49 am
by HowardF
Hi,
When I look into the web logbook
https://log.concept2.com/profile and I see that the Drag Factor is not there anymore.
The Drag factor is not in the app logbook but when I do rowing is see it live.
My phone is Iphone 12 with IOS version 16.3.1
Any suggestion for what to do to fix it ?
Re: Drag factor missing in logbook
Posted: March 13th, 2023, 10:02 am
by Sakly
For me drag factor appears like usual.
Last row on Sunday was at 123.
PS: using android device with latest version.
Re: Drag factor missing in logbook
Posted: March 13th, 2023, 11:54 am
by Dangerscouse
I also use an Android phone, so I can't comment on iPhone. It's showing in my logbook this morning
Re: Drag factor missing in logbook
Posted: March 13th, 2023, 1:48 pm
by Citroen
HowardF wrote: ↑March 13th, 2023, 9:49 am
Any suggestion for what to do to fix it ?
Send an email to
info@concept2.com and they will help.
Re: Drag factor missing in logbook
Posted: March 13th, 2023, 2:04 pm
by jrpeiso
March 3 was the last drag factor recorded in my log. iPhone user here.
Re: Drag factor missing in logbook
Posted: March 13th, 2023, 2:25 pm
by HowardF
jrpeiso wrote: ↑March 13th, 2023, 2:04 pm
March 3 was the last drag factor recorded in my log. iPhone user here.
Same date for me also.
Re: Drag factor missing in logbook
Posted: March 13th, 2023, 2:27 pm
by HowardF
Citroen wrote: ↑March 13th, 2023, 1:48 pm
HowardF wrote: ↑March 13th, 2023, 9:49 am
Any suggestion for what to do to fix it ?
Send an email to
info@concept2.com and they will help.
Yes, will do. Thanks.
Re: Drag factor missing in logbook
Posted: March 13th, 2023, 3:22 pm
by HowardF
A fast reply from support team;
Thank you for contacting Concept2 about this. This is a bug that was recently discovered in the ErgData app. The app developers will fix this bug in a future app update. If your apps are set to auto-update then you should get the fix automatically once it's released.
Re: Drag factor missing in logbook
Posted: March 19th, 2023, 7:55 am
by HowardF
after updating the app to version 2.1.2 (2), the DF up and running.
Re: Drag factor missing in logbook
Posted: March 19th, 2023, 9:45 am
by Tsnor
HowardF wrote: ↑March 19th, 2023, 7:55 am
after updating the app to version 2.1.2 (2), the DF up and running.
Thanks for following up and posting. Nothing is more disappointing that finding a thread that exactly matches your problem, is 18 months old and has no posted resolution.
Re: Drag factor missing in logbook
Posted: March 19th, 2023, 9:50 pm
by G.Kennedy
Same here. Mine was missing DF for a bit. Fixed now. Running ErgData on iPhone.
Re: Drag factor missing in logbook
Posted: April 12th, 2023, 4:28 pm
by jrpeiso
Drag factor returned on April 1 and not due to anything I did. It just started showing up in the piece stats again.
Re: Drag factor missing in logbook
Posted: April 13th, 2023, 1:21 am
by Sakly
Currently drag factor is missing for "just row" and current Android ergdata. Pre-programmed sessions like 60min have it included.
Wrote a mail to concept2, next update should sort it out.