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ErgData syncing incorrect data?

Posted: January 13th, 2023, 8:22 pm
by multi21
Hi all - I completed a workout today started using ErgData.

It was a 3000m row and the PM5 monitor (and ErgData app) correctly showed the "distance" data as I was doing my workout.

Once I finished and clicked "Save and Disconnect from PM5" in the ErgData app, the distance on the logbook is incorrect (showing only 480m) even though the time, heart rate, etc. appear to be correct.

Has anyone had this issue or know of a fix?

(Note - I have intermittently been getting a "sensor wire is damaged" message when turning on the PM5, but there does not seem to be any issue with the PM5 data, just with what's syncing to ErgData. I am trying to figure out how to resolve the message separately).

Thank you!