Just upgraded to the PM5

[Giniyam]

I have a Model B and just upgraded to a PM5. Was so excited to get my workout in. I attached the monitor and got a message that said :

Tach Cable Message : Ground Wire

Attention
The sensor wire is damaged. Please contact Concept2 for repair or replacement.

Since I can’t really do anything until Monday - can someone confirm that the part they are talking about is the pickup wire? Seems to me that’s the only “wire” - it plugs into the PM.

Thanks for any input.

[Citroen]

First thing to do is check the firmware version and date code.

If the firmware isn't V168 (or V30 if you didn't get it direct from Concept2).
https://www.concept2.com/service/monitors/pm5/firmware

If its date code is before 14th April 2014 then it may need the battery cover replacing.
https://www.concept2.com/service/monito ... uct-notice

If it's not firmware or battery cover then pick up the phone on Monday and call Concept2 at 1-800 245 5676.

[Giniyam]

Thanks for the reply.
Firmware version is 168 and Hardware version is 634.
Will make the call first thing on Monday.