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Time to Update PM5 Firmware from USB Stick

Posted: March 1st, 2020, 10:19 am
by Pesman66
Hi

Apologies if this has been covered but I have searched the forum without success.

Can someone please indicate how long a typical PM5 firmware update takes.

I sat down to row and then made the mistake of thinking to check the firmware and it needed updating.

This is my first update since purchasing a PM5 for my Model D around 5 years ago! It has now been sat at 25% validating file for around 30 minutes and I am growing concerned but don't want to remove it - plus I want to row

Any help appreciated.

Thanks

Perry

Re: Time to Update PM5 Firmware from USB Stick

Posted: March 1st, 2020, 10:41 am
by Citroen
Last time I did it (at a hotel in South Africa - to get bluetooth working) it was about eight minutes.

Re: Time to Update PM5 Firmware from USB Stick

Posted: March 1st, 2020, 12:32 pm
by Dangerscouse
Yeah, I did it last week and it was about eight minutes

Re: Time to Update PM5 Firmware from USB Stick

Posted: March 2nd, 2020, 9:09 am
by mjl2
Pesman66 wrote:
March 1st, 2020, 10:19 am
Hi

Apologies if this has been covered but I have searched the forum without success.

Can someone please indicate how long a typical PM5 firmware update takes.

I sat down to row and then made the mistake of thinking to check the firmware and it needed updating.

This is my first update since purchasing a PM5 for my Model D around 5 years ago! It has now been sat at 25% validating file for around 30 minutes and I am growing concerned but don't want to remove it - plus I want to row

Any help appreciated.

Thanks

Perry
I had a similar issue (update stuck on 'updating...') and contacted info@concept2.com who swiftly told me how to proceed. (I'm not posting the resolution here because your issue might be different and I'm not a trained Concept2 Service Professional :-))

Re: Time to Update PM5 Firmware from USB Stick

Posted: March 2nd, 2020, 11:24 am
by Citroen
mjl2 wrote:
March 2nd, 2020, 9:09 am
I had a similar issue (update stuck on 'updating...') and contacted info@concept2.com who swiftly told me how to proceed. (I'm not posting the resolution here because your issue might be different and I'm not a trained Concept2 Service Professional :-))
No reason you shouldn't cut'n'paste an email from C2 here - if it saves someone some time.
Folks just need to take responsibility for their actions if they follow advice posted on a public forum.