PM5 Error 487 - 46 when connecting to Ergdata

[Garry]

Conclusion: If using wireless to link with Ergdata, update the Ergdata app on your phone to avoid PM5 error message as a result of latest update.

Details: I have been using the rower for nearly two years now without any problems. However, this morning when I selected Turn Wireless ON to connect with Ergdata on my Samsung phone, after a second or two I received the message "Code 487 -46 This PM5 may have a problem. ....etc". I then checked the PM5 troubleshooting page of the Concept2 website. It told me to check the date of my machine (it was manufactured after the date requiring a new battery door), and update the firmware. My firmware was already up to date, but I reinstalled it anyway. Unfortunately, this did not resolve the problem.

The only thing I could think of was then to check the Ergdata app. The app information showed that there had been an update on 27 December 2018, so I immediately updated the app on my phone and lo and behold then problems was resolved.

[jimmyshand]

Yes, I had this exact same issue so just posting in case anyone else does. I also had the latest firmware on the PM5 (v27) and I updated ErgData as per instructions from Concept2 rep and now it's all working again.