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PM4 won't turn on after battery change?? Help!
Posted: October 12th, 2015, 2:45 pm
by philc7106
Hi,
My PM4 said batteries required changing as down to 2%, put new Duracells in and now it is totally unresponsive. Have tried plugging in with USB to the Concept 2 Utility App but it isn't recognising the device is connected? Can anyone help at all??
Many thanks for reading,
Cheers,
Phil
Re: PM4 won't turn on after battery change?? Help!
Posted: October 12th, 2015, 3:51 pm
by Carl Watts
Whats the serial number on the back ?
Does it have a reset button on the rear ? try pressing this with a straightened paper clip
Take the batteries out and leave it for 1 hour and refit them, I would also try a second set of batteries in case of the rare chance that one of the cells is faulty.
Re: PM4 won't turn on after battery change?? Help!
Posted: October 12th, 2015, 4:06 pm
by philc7106
Thank you for your reply. The serial number is 320011242. Have tried the reset button but no joy.
Many thanks for your help
Re: PM4 won't turn on after battery change?? Help!
Posted: October 14th, 2015, 3:49 am
by Citroen
Take the batteries out for 24 hours.
If it still won't work call Concept2 UK on 0115 934 0140
Re: PM4 won't turn on after battery change?? Help!
Posted: October 14th, 2015, 9:45 pm
by Carl Watts
Its one of the older PM4's that are pre mid 2008 going by the serial number.
The newer version PM4's were a much better and more reliable version.
If it doesn't come back with a new set of batteries, then something's died in it, just found the problem that causes the "no battery present" in the PM3's today when I repaired it, so still learning more about these every day.
The new version PM4 is a really nice monitor, I use one almost every day.