PM3 connection

shorttrack · Post by **shorttrack** » August 23rd, 2007, 10:21 pm

Anybody out there who has experienced conection problems with their PM3.

The socket (USB cable) seems to have detached itself within the PM3.

Shorttrack

Couch Potato · Post by **Couch Potato** » August 24th, 2007, 10:01 am

I had the same problem and eventually replaced the PM3.Couldn't get a replacement PCB or get someone to solder it back on for me.

Think it was constant fit / remove of the lead and occaisionally tripping over the lead when stumbling around after a workout.

Sorry I couldn't be more positive and tell you an easy fix.

michaelb · Post by **michaelb** » August 24th, 2007, 12:08 pm

I think it is a known defect with the PM3 that C2 will replace. This was several years ago when the PM3 first came out (so I would guess yours is old). At one point I think someone from C2 acknowledged this problem here on the forum and said they had had a bad run, and that the problem was fixed.

So give customer service a call.

shorttrack · Post by **shorttrack** » August 24th, 2007, 1:23 pm

Thanks everybody for your replies.The folks at Concept2 are in the process in sending me a new replacement ,at no cost to me.

Yes,this is an older model and there is an issue with the hardware.They were more than pleased to to replace the faulty unit.

Hats off to the folks at Concept2 !

Shorttrack

bgood · Post by **bgood** » August 25th, 2007, 10:11 am

I had the same problem a month ago. C2 made me pay for the replacement (with a $50 credit of the old unit). The screen on the replacement flickers.

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PM3 connection

PM3 connection

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