code 487-1003

Maintenance, accessories, operation. Anything to do with making your erg work.
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mingchaoyan
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Joined: January 20th, 2025, 8:45 am

code 487-1003

Post by mingchaoyan » February 15th, 2025, 2:05 am

BTW
I used Concept2 Utility to upgrade the PM5 to version 39. How can I downgrade it to the stable version 37? I noticed that upgrading the PM5 from a version lower than 37 to version 37, or from version 37 to version 39, only requires inserting a USB drive directly. However, does downgrading from a higher version to a lower version require any additional steps? When I created version 37 on my PC using Concept2 and inserted the USB drive into the PM5 running version 39, the downgrade process did not seem to start.
M35 168cm 62kg, Hangzhou China
First erg Oct 2023
PBs 2k 8:31.1|5k 24:14.2|10k 54.51.9|30m 5370

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Citroen
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Re: code 487-1003

Post by Citroen » February 15th, 2025, 6:38 am

Send an email to info@concept2.com and they will help you. It's extremely rare that folks need to downgrade their firmware.

Concept2 staff do NOT follow this customer forum.

nick rockliff
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Joined: March 16th, 2006, 3:54 pm
Location: UK

Re: code 487-1003

Post by nick rockliff » February 15th, 2025, 7:01 am

V39 didn't work it had faults. C2 will send you V37 which is still current.
67 6' 4" 108kg
PBs 2k 6:16.4 5k 16:37.5 10k 34:35.5 30m 8727 60m 17059 HM 74:25.9 FM 2:43:48.8
50s PBs 2k 6.24.3 5k 16.55.4 6k 20.34.2 10k 35.19.0 30m 8633 60m 16685 HM 76.48.7
60s PBs 5k 17.51.2 10k 36.42.6 30m 8263 60m 16089 HM 79.16.6

Kerry1960
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Posts: 530
Joined: February 8th, 2023, 7:15 am

Re: code 487-1003

Post by Kerry1960 » February 15th, 2025, 7:54 am

Agree with Nick , v40 and v39 both had bugs. Downgrading to v37 solved the problem. C2 will send you a file you can just drag into the C2 utilty and the firmware downgrade will start automatically. No need to use a usb flash drive assuming you have the C2 utility connected to the PM5
M64 6ft 2, 1.90m,14st 4lbs (200), 90 kg, NW England
First erg Jan 2023
PBs 500m 1:34.4, 1k 3:30.9, 2k 7:32.3
5k 20:09, 6k 24:30, 30m 7310m, 30r20 7133m

mingchaoyan
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Posts: 2
Joined: January 20th, 2025, 8:45 am

Re: code 487-1003

Post by mingchaoyan » February 15th, 2025, 11:30 am

Thank you all, I have already sent an email to info@concept2.com and look forward to receiving the downgrade file from them.
M35 168cm 62kg, Hangzhou China
First erg Oct 2023
PBs 2k 8:31.1|5k 24:14.2|10k 54.51.9|30m 5370

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