Drag factor missing in logbook

[HowardF]

Hi,

When I look into the web logbook https://log.concept2.com/profile and I see that the Drag Factor is not there anymore.

The Drag factor is not in the app logbook but when I do rowing is see it live.

My phone is Iphone 12 with IOS version 16.3.1

Any suggestion for what to do to fix it ?

[Sakly]

For me drag factor appears like usual.
Last row on Sunday was at 123.

PS: using android device with latest version.

[Dangerscouse]

I also use an Android phone, so I can't comment on iPhone. It's showing in my logbook this morning

[Citroen]

Any suggestion for what to do to fix it ?

Send an email to info@concept2.com and they will help.

[jrpeiso]

March 3 was the last drag factor recorded in my log. iPhone user here.

[HowardF]

March 3 was the last drag factor recorded in my log. iPhone user here.

Same date for me also.

[HowardF]

Any suggestion for what to do to fix it ?

Send an email to info@concept2.com and they will help.

Yes, will do. Thanks.

[HowardF]

A fast reply from support team;

Thank you for contacting Concept2 about this. This is a bug that was recently discovered in the ErgData app. The app developers will fix this bug in a future app update. If your apps are set to auto-update then you should get the fix automatically once it's released.

[HowardF]

after updating the app to version 2.1.2 (2), the DF up and running.

[Tsnor]

after updating the app to version 2.1.2 (2), the DF up and running.

Thanks for following up and posting. Nothing is more disappointing that finding a thread that exactly matches your problem, is 18 months old and has no posted resolution.

[G.Kennedy]

Same here. Mine was missing DF for a bit. Fixed now. Running ErgData on iPhone.

[jrpeiso]

Drag factor returned on April 1 and not due to anything I did. It just started showing up in the piece stats again.

[Sakly]

Currently drag factor is missing for "just row" and current Android ergdata. Pre-programmed sessions like 60min have it included.
Wrote a mail to concept2, next update should sort it out.