PM5 on model C - setting changes itself

Maintenance, accessories, operation. Anything to do with making your erg work.
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Ridgers
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PM5 on model C - setting changes itself

Post by Ridgers » May 3rd, 2021, 8:28 am

I have a Model C with a PM5 (quite new) all latest updates implemented.

All the time I have had it very occasionally the settings will switch mid row from Models C to Model D.

I have tried two new sensors, checked everything that the C2 site says to do, no change.

It seems to happen most during Intervals, immediately on starting a repeat interval and starting with a powerful first pull.

Doing the marathon challenge I was at 20k stopped for a quick drink and then got back on pulled a “full on” stroke and it flipped to Model D. - I knew because my wattage had moved from around 140 to 30-40 and my split was no longer 2.18 it was something like 4. :x pretty annoying to say the least.

I did have had the monitor checked in C2 UK but it came up with nothing.

Any thoughts?

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Citroen
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Re: PM5 on model C - setting changes itself

Post by Citroen » May 3rd, 2021, 9:09 am

Write an email to info@oncept2.com, it sounds like hardware fault and should be covered under a warranty replacement.

mict450
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Re: PM5 on model C - setting changes itself

Post by mict450 » May 4th, 2021, 1:14 am

Ridgers wrote:
May 3rd, 2021, 8:28 am

All the time I have had it very occasionally the settings will switch mid row from Models C to Model D.
Didn't know this was a thing. Hope you get it sorted out.
Eric, YOB:1954
Shasta County, CA, small town USA

Ridgers
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Re: PM5 on model C - setting changes itself

Post by Ridgers » May 6th, 2021, 2:54 pm

Thanks
- I’ve contacted C2 - I’ll post an answer if one is found

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