Cant Upgrade To Latest Firmware

[cgiltrow]

Hi,
I have just bought a brand spanking new Concept2 Dynamic Indoor Rower. Well, I say brand spanking new. I always like to upgrade new devices to the latest firmware when I set them up. I went through the process with the new rower, only to discover that my "brand spanking new" rower has a hardware version of 415 and a datecode of 1132015. That means my "brand spanking new" rower is 3 years old! Surely this can't be? I can now only upgrade to the firmware version from 2016, and no further? I think this is the time to exercise that 30 days return policy.
Clinton.

[Citroen]

I think you need to get a laptop with Concept2 Util 7.08.4 and a USB-A to USB-B printer cable.
http://software.concept2.com/utility/Co ... p70804.exe

That will let you upgrade the PM5 firmware to

• Indoor rowers
  • Version 159 (released September 2017)
  • Version 25 (released September 2017)
• SkiErgs
  • Version 859 (released September 2017)
  • Version 725 (released September 2017)
• BikeErg
  • Version 319 (released December 2017)

Or PM4 firmware to

• Indoor rowers—The current version that applies to your PM4 depends on the age of the monitor (see the Timeline page for more information):
  • Version 330 (released September 2017)
  • Version 29 (released November 2012)
• SkiErgs—Version 730 (released September 2017)