OSX El Capitan

[c2scott]

To all Concept2 customers that use the Concept2 Utility on a MAC computer:

Concept2 has been testing Mac OSX El Capitan (10.11) and has found a very basic incompatibility in how it communicates with PM3, PM4, and PM5 monitors. All versions of the Concept2 Utility up to and including 6.97 will not connect properly to monitors through the USB port. Until this issue is resolved, I would like to recommend customers not update to Apple's El Capitan. We are working on a solution and as soon as it is available it will be posted at the usual download site here: www.concept2.com/utility.

- Scott

[NippyN]

Thanks Scott.

[c2scott]

I now have a version of the Concept2 Utility that looks like it will work on El Capitan.

As of today, November 9 2015 it has not been fully tested. If you have been waiting patiently, feel free to try it..

If all goes well later this week we will post it on the main http://www.concept2.com/utility web page.

Please feel free to write to me or to rowing@concept2.com with any problems or comments.

- Scott

[KCBerg]

Thank you! I have been waiting to upgrade to El Capitan.

[EAB1]

Program loads on OSX 10.11.1, and recognizes my Omnikey 3121 as being plugged in. But, doesn't recognize the presence of a logcard inserted in the reader.

[c2scott]

This would be an issue with the driver for Omnikey. First step would be to download the Omnikey (or if you are a reader of this thread and using Athena, same thing applies) driver from their web site and install. Reboot, and try again. If this does not work, please write to me directly and also put in a support case with Omnikey or Athena asking for OS 10.11 drivers for their readers.

[EAB1]

Thanks for the reminder. New driver and C2 v6.99 has me back in business on the Mac.

Thanks!

[tyllwyd]

Many thanks, I am now up and running on the Omnikey reader using the above advice to update the Omnikey driver and C2 v6.99 on my mac.

[Ayrgometer]

Thanks for the help c2scott. it works!
Using Macbook pro on el capitan and concept2 log card via omnikey reader. I had the same problem of card not being read despite upgrading to your new version of utility. Have now updated the omnikey driver from their website: http://www.hidglobal.com/drivers . Had to then shutdown / restart. Now working perfectly again!

[c2scott]

For those customers that have Athena readers and have updated to El Capitan OSX 10.11, you will need to reinstall the Athena driver. OSX's new System Integrity Protection may prevent the Athena driver from being installed. If you need an Athena driver installed, instructions can be found on the web for disabling SIP. After disabling SIP, then install the Athena driver, reboot, and then re-enable SIP. This solution has not been tested by Concept2 and is provided as guidance that may solve the issue. A better solution is being worked on by Athena but is not available now.

[neacail]

Mid 2014 13" MacBook Pro Retina. OS X 10.11.1
Concept2 Utility 6.99

It works! Thank you. I plug my Model D with PM3 directly into the USB ports on my computer. The software is able to communicate with the PM3 and all the log card functions appear to work.

[c2scott]

Concept2 has been informed by Athena that they will not support the Athena ASE IIIe card reader on Mac OS 10.11 (El Capitan) and later operating systems. I'm sure this was a hard decision for them but likely driven by technical limitations that the OS imposes.

[Bob S.]

Concept2 has been informed by Athena that they will not support the Athena ASE IIIe card reader on Mac OS 10.11 (El Capitan) and later operating systems. I'm sure this was a hard decision for them but likely driven by technical limitations that the OS imposes.

Most likely cards are simply too out-dated - supplanted by USB memory sticks. So there is no longer a big enough market to make it worthwhile making the changes.

[Citroen]

So closed source operating systems with closed source hardware drivers won't get updated. That's the way of the world. If it won't sell extra (probably obsolete) hardware they won't do it.

[c2scott]

Well, it's a little more complicated than that... but what you say has much truth.

The LogCards are just I2C memory chips (typically Atmel). Plain and simple memory, no cryptography, etc.

"SmartCards" in their true form (ie the chip on your access card, bank card, etc.) are all processor based and have very little memory but good security. These can be accessed though CCID protocol which is natively supported by the OS now. What Microsoft and Apple don't do is I2C memory, hence the need for a vendor specific driver. And Apple's "SIP" is now preventing 3rd party drivers to be added...

- Scott