Concept2 Forum

the replacement monitor I received has been working wonderfully

Yes, when three corners of wheels are touching the rail, the forth corners is about 1/32” above the rail. I didn’t noticed anything until a few days ago, however, I now could feel some jerkiness at the end of strokes. You are saying the four corners of wheels should not touch the rail same time at a...

I loosened those seat roller bolts and tried to adjust orientation, however, the seat is still resting at three points. I also removed the seat, and checked bearings, but I couldn’t see anything wrong with them. I am not a mechanic so I am not 100% sure about it. I have kept the rail and rollers cle...

Thank you I will try as you suggested….

My rower is just over 5500km in two years. I recently noticed the seat is a little wobbly and I can hear occasionally clicking sounds. Those rollers are touching the top of rail at only three points and never at four points. Should I replace the top rollers? I would appreciate any advices on this is...

They are sending me a replacement PM5 and a side panel. I hope those solve my problems.

Thank you, Citroen
Yes, I have done by sending emails.
I am now a little worried sending them too many of them.

Now PM5 monitor is acting up and doesn’t pick up my heart rate signal. I know it isn’t problem with heart rate monitor itself since it works with the RowErg. I have tried a dozen times with the SkiErg, however, the results were the same. The PM5 on the SkiErg says “connected”. The monitor sometime s...

I removed the panel trying to figure out if something is wrong with it, however, I couldn’t see anything seems to be wrong with it. I am not truly sure until I get the replacement. I am now wondering the whole main body part is somewhat not well formed .. If that is the case there must be many skier...

Thank you..
Yes, they are sending me a replacement panel. The most of days, I do 10,000 meters on rowerg and I have now added 2,000 meters on skierg since two days ago

I purchased a Skierg and received it today. I installed it on my office space wall. It came with a minor defect so I of course let the support team know. The right hand side panel of main body is not fitted properly and the front upper edge of the panel is about 1/4” sticks out. There is a gouged li...