Concept2 Forum

Write to info@concept2.com they need to know about this failure to determine if it's a once-off with your BikeErg or a wider production problem.

Will do - I haven't seen other posts about this - could be a new issue with the belt after several thousands of meters.
Thanks!

After removing the bottom of the bike, we found the belt had slipped and shredded inside.
We cut out the strips and released the problem. We lost about an eighth to a quarter of an inch of the belt.
I can't figure out how to add a picture to the post.

My hubs was riding this morning and the pedals started to feel like they were catching, then they locked up. It is belt-driven - which makes this an unusual problem. I can't find any information on the web page. Anyone care to help me troubleshoot?

I am a Lemond rider at my gym, and have the BikeErg at home. I cannot seem to get the hang of standing hills on the BikeErg - I always feel like I'm leaning too hard on the handlebars to get a smooth pedal. It doesn't matter what my damper is set on.
Does anyone have any tips? Thanks!