Concept2 Forum

Guys, the issue has now been resolved. I received a reply from Concept2 software developper. He explained that this error message appears when recovery tool doesn't see the back up folder. While it hasn't explained my issue exactely - since i was directed to the correct "logbook" folder by default, ...

I'm actually curious how you were able to delete data from your PM, since I've not had luck doing so. What did you do to delete it? Hi Jag, Actually it was quite simple / stupit on my behalf / I connected my laptop to the concept2 PM5 in my gym and did a back up of the data to my laptop (so I can t...

yep, that doesn't sound promissing...
in the meanwhile I received an acknowledgement of my query by C2 - will have to wait until Tuesday-Wednsday to their reply...

Hi Citroen,
Thanks for the quick reply! Did you have a similar issue?
I did send a message to C2, i haven't got anything back yet...

Hi guys, I have accidentally deleted tons of rowing data from my Concept2 Model D PM5. I have attempted to recover it using the backup on my PC but alas I get an error message "PM5 backup folder has incorrect number of backup files". The erased data has never been synchronised with the online log......