Concept2 Forum

I have started to have the same problem with my Polar H7. It starts okay but then freezes of drops before restarting. Today I did 6x1,000m and it only worked properly on the last 1,000m. I had already changed the battery even though the previous one was only at 50%, but things did not improve. The s...

Sync of workout worked yesterday but not today. Don't really know what difference there is from day to day. Could it simply be down to the app still not being sufficiently stable? Never a problem with the old app. One thing I do though is to have my heart rate monitor directly conected with the PM5...

Sync of workout worked yesterday but not today. Don't really know what difference there is from day to day. Could it simply be down to the app still not being sufficiently stable? Never a problem with the old app. One thing I do though is to have my heart rate monitor directly conected with the PM5,...

For the past three days when trying to save my workout in the app, it stopped syncing with the PM5 so my workout was saved in the PM5 but not the app and the Retry option doesn't work. Each time I have had to upload the workout via USB. Wouldn't it be simpler to improve the syncing function so that ...

So yes, ErgData just froze on me this morning after completing my cool down session. Screen just wouldn’t budge. No amount of tapping in the top left “save options” had any impact. Saving the session on the PM5 had no impact. Closing the app had no impact. Resorted to shutting my phone down and res...

I've had a couple of hiccups as well (one lost "Just Row" piece, one lost 500m). Both were still saved in the PM5 so it's a different issue. I'd really recommend reaching out to info@concept2.com. They've been helpful with trying to diagnose what's going on, plus if there are bugs, specifics really...

No problems now. There was a bug in the Ergdata update which has been rectified.

Any update on this? This morning I kept getting 487 - 46 error messages after trying to connect to Ergdata using a wireless connection. Never been a problem before. Re-installed firmware but no success. Finally updated Ergdata and it connected, but by that time I had to go to work so did not actuall...

Conclusion: If using wireless to link with Ergdata, update the Ergdata app on your phone to avoid PM5 error message as a result of latest update. Details: I have been using the rower for nearly two years now without any problems. However, this morning when I selected Turn Wireless ON to connect with...