Concept2 Forum

Still haven't received one in the UK

Ahhh, looks like there has been a problem for UK recipients this year. Just heard back from Ella at C2 UK saying: I wanted to inform you that our colleagues in the US have notified us that several pins were held up by customs upon entering the UK and were returned to sender. We have requested addit...

MPx wrote: ↑

March 8th, 2025, 9:44 am

Not got mine in the UK....yet.

I still haven't received the pin for the latest holiday challenge, also in UK. Did you receive yours?
I've got quite a few of them already and don't think they have been this late and maybe they shipped them out later this year.

This still happens from time to time. It happened a couple of days ago on a 30KM BikeErg workout which I do very rarely.
When I do my usual 20KM BikeErg workout, there is no issue.

Sometimes, when I sync from ErgData to Strava (iOS), the calorie information is missing in Strava, it can be seen in the Concept2 logbook. It is a bit annoying because I like to see the calories get synced to Apple Health as well when it gets passed from Strava. It doesn't always happen, but it does...

Started using Strava and it would be a nice feature to export historic logged data. 5 years worth of logged data has been recorded using a USB stick and the Concept2 utility and there is no .fit/.tcx file export on the results which could have been used potentially. Started to use the ErgData app no...

This is about the application page within the logbook profile: (These are applications that have been granted permission to access your account.) https://log.concept2.com/profile/{ID}/edit#applications It does not seem to list all connected applications such as websites and apps so access cannot be ...

Also seeing this after updating the PM5 firmware to version 24. It wasn't occurring in V22 for me.