Concept2 Forum

New (CR2025 coin) battery this session and the same issue. It's almost like it's working in reverse. I choose a set piece that I do regularly (for comparative data) and during the set up, at the time of first connection. The PM5 reads 120BPM (usually around 60-70) as I progress through the piece wit...

Similar issue using H10 HRM. Since updating to the latest firmware. As you state, connects then during the workout, the harder you row the lower it reads. When using a new battery (3.3volts tested) no issues. If it drops to 3 volts same issue. Works fine with the polar bear app even down to 2.6 volt...

no connection again today. iOS bluetooth does not show the PM5 in the list (unless its connected) so you cannot "forget this device". Have deleted the app and reinstalled it. Same issue always. PM5 say its connected but on the app it just spins and spins, absolutely pissed off with this shit. spend ...

This is the sequence for connecting that worked today. Make sure Bluetooth is turned off on your phone. Open PM5. Connect HRM to PM5. PM5 says "ready for app connection" open Ergdata app (latest version) turn on Bluetooth on the phone. Choose your PM5 ID and accept connection.

did the update to Version 2.0.2(2) but still the same issue with iOS. Just updated the iPhone to 15.6 and now it connects. No workout schedule for today, will see if it runs and saves tomorrow.

For Tsnor. I have never been able to connect my H10 to the PM5 and the polar beat app. Also, I must connect the HRM to the PM5 first then open the (old) app or it will not connect.
Still trying different sequences to get the new app working.

The cable I purchased through C2 website about six years ago, sorry. its the original (30 pin iPhone 4 connector) plus the adaptor for lightning. It worked with every app version on the PM3 and the new upgraded PM5. Also, updated to the latest app release last night. Still the same issue, PM5 says i...

Currently iPhone XS, software version 15.5
As a work around until there is a fix for the new erg data app. I installed the app for PM3 and PM4 then connected my HRM (Polar H10) to the PM5 and used the old cable connection as opposed to bluetooth to connect to the phone. It worked perfectly.

Have been experiencing the same issues as you, since day one of the new App. Tried updating the firmware to the beta version as a last result. Still no acceptance from the phone. (iOS) and no reply from C2 as when to expect a fix or workaround. Wish I'd never upgraded.