Concept2 Forum

I need to make it clear that the relationship is nothing like you describe. Nobody at C2 has personally inspected a machine before sending them out (because they thought the damage unbelievable and very unlucky, and were confident it would not be repeated). The replacements were already boxed, and j...

I can only say again that these are not cosmetic blemishes - and that it is damage, however it arose. I do not expect fine china, or Rolex craftsmanship. The photos are just examples of the type of damage. They are not all or show the number of defects - there would be over 40 photos that way. Dirt ...

I have uploaded a table with details of the damage, and a few example photos at the following URL (hopefully they will help):

s265.photobucket.com/albums/ii207/skalpol/Concept2/

We paid for a 'new' Model E rower from Concept 2 - but it arrived in poor condition. Replacements have been sent, but we are now on our 3rd model, and all have arrived in a bad state. Dents, rips, exposed steel, rust, chipped plastic, worn seat, dirty seat rollers - you name it. Photos and details t...